Dream4 logo
Get started for free

Privacy Policy for dream4

Effective Date: April 4, 2025

This Privacy Policy explains how Prodfact ("we", "us", "our"), the official owner of dream4 (accessible via https://www.dream4i.com and mobile applications available on the App Store and Google Play Store), collects, uses, and protects your personal information when you access and use our website and mobile applications (collectively, the "Service"). This policy applies to all platforms where dream4 is available. By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Introduction

dream4 is a platform designed to motivate users to achieve their personal goals through a combination of goal tracking, journaling, notifications, and an interactive chatbot. While our chatbot offers motivational guidance, please note that it is not intended to provide professional, medical, or legal advice. Use of the Service is at your own risk, and you are solely responsible for any decisions or actions taken based on the content provided.

2. Information We Collect

Personal Information:

When you register or use our Service, we collect personal details such as your name, email address, password, profile information, goals and preferences, communication data, payment information, and other contact information. For mobile app users, we may also collect your device ID, operating system version, and app version for troubleshooting and improvement purposes.

Usage Data:

  • We automatically collect information about how you interact with our Service, including journal entries, goal tracking details, and your interactions with our chatbot.
  • Device information, log data, and cookies may be collected to help us improve user experience and ensure the security of our platform.
  • For mobile app users, we collect app usage data, crash reports, and performance metrics to improve app stability and user experience.
  • We may collect precise location data only if you explicitly grant permission through your device settings. This is optional and not required for core app functionality.
  • Mobile device permissions: We request only necessary permissions (such as notifications, camera for profile photos) and clearly explain why each permission is needed when requested.

3. Data Protection and Storage

We implement industry-standard security measures to protect your data:

  • End-to-end encryption for sensitive data transmission
  • Regular security audits and penetration testing
  • Secure data storage in ISO 27001 certified facilities
  • Automatic data backups with encryption
  • Regular privacy compliance assessments

4. How We Use Your Information

Your information is used for the following purposes:

  • Providing and Maintaining the Service: To deliver personalized content, send notifications, and facilitate chatbot interactions.
  • Improvement and Personalization: To analyze usage patterns, improve our Service, and tailor our content to your interests.
  • Communication: To respond to your inquiries and provide customer support via [email protected].
  • Legal Compliance and Security: To meet our legal obligations and protect the security and integrity of our Service.
  • Payment Processing: To process and manage your payments and subscriptions.
  • App Store Compliance: To comply with App Store and Google Play Store policies and requirements.
  • Analytics: To understand user behavior and improve our Service across web and mobile platforms.
  • dream4 provides AI-generated content tailored to your message tone. No biometric or real-time emotion data is used. We comply with GDPR and the EU AI Act (Article 50).

We process your personal data based on legal grounds provided by the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable laws.

5. Data Retention and Security

We retain your personal information only as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. You can request deletion of your account and associated data at any time through the app settings or by contacting support. For mobile app users, uninstalling the app does not automatically delete your account data - please contact us for complete account deletion. We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your information.

Account Deletion

You can delete your account and all associated data by:

  • Using the account deletion option in app settings
  • Contacting [email protected] with your deletion request
  • For EU users, using your GDPR right to be forgotten

6. Your Rights

If you are located in the European Union, you have certain rights regarding your personal data under the GDPR. These rights include:

  • The right to access your personal data.
  • The right to correct inaccurate data.
  • The right to request deletion of your data.
  • The right to restrict or object to certain processing of your data.
  • The right to data portability.

To exercise any of these rights or if you have any questions about your personal data, please contact us at [email protected].

7. Third-Party Links

Our Service may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any websites you visit.

8. Disclaimer and Limitation of Liability

  • No Professional Advice: The information provided by our chatbot and other motivational content is for general informational purposes only and is not a substitute for professional advice.
  • User Responsibility: You acknowledge and agree that any reliance on the content provided by dream4 is at your own risk.
  • No Harassment Claims: While we strive to create a positive environment, our Service is not liable for any claims of harassment or harm resulting from user interactions. Use of the Service is provided "as is" without warranties of any kind.

9. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from individuals under this age. If you believe that we have inadvertently collected such data, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date". We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

[email protected]

Thank you for trusting dream4. We are committed to protecting your privacy and providing a secure and inspiring experience as you pursue your personal goals.

12. Mobile App Specific Provisions

For users of our mobile applications:

  • App Permissions: We only request necessary device permissions and clearly explain their purpose when requested.
  • Data Collection: Some features may collect additional data (like device ID) for app functionality and improvement.
  • Third-party Services: Our apps may use third-party services (like Firebase) for analytics and crash reporting.
  • App Store Compliance: We comply with all Apple App Store and Google Play Store privacy requirements.
  • Mobile Security: We implement additional security measures specific to mobile platforms.
  • Offline Data: Any data collected while offline is encrypted and synced when connectivity is restored.